Welcome Back Hillsdale!
The Hillsdale Shopping Center in San Mateo is has officially reopened on Monday, August 31st with Macy’s and Nordstrom open as well as more than 50 other retailers. Adjacent to Bay Meadows neighborhood, Hillsdale serves as a natural community extension and amenity for many of our residents and visitors. We’re thrilled to have them re-open their doors!
The center welcomes back customers for the first time in more than 3 weeks pursuant to the State of California’s new “Blueprint for a Safer Economy” guidelines. Center hours are Monday – Saturday, 11am to 7pm and Sunday, 11am to 6pm. Hours vary per store.
“The health and safety of our guests and our community is our top priority, and we have been working closely with our retailers and with local health officials to ensure a clean, safe shopping environment for our customers, tenants and employees,” said Larry Ivich, General Manager of Hillsdale Shopping Center. “We are looking forward to providing the best experience possible for our shoppers as we come together once again.”
In addition to opening at 25 percent capacity per current health orders, Hillsdale Shopping Center continues to follow all protocols in working with local officials to ensure the health and safety of patrons and staff. Enhanced protocols at Hillsdale include:
– Customer screening stations at shopping center entrances, where Hillsdale will manage traffic flow and occupancy limitations, and will provide facial masks and sanitizer for shoppers;
– Hand cleaning dispensers are placed throughout the shopping center, with an enhanced sanitization focus on high-touch areas such as restrooms, dining areas, escalators, elevators and water fountains;
– Common area seating is spaced for social distancing, and guest waiting areas outside individual stores are clearly marked to assist with capacity management;
– Clear and direct signage for all safety and health protocols is posted at each entrance to remind customers of their obligations around self-screening, risk assessment and preventive measures, and to encourage customers to respect and follow social distancing protocols.
Hillsdale will continue to offer its curbside merchandise pickup program daily from 11am-5pm. After placing their order online or via telephone, guests participating in curbside pickup are instructed to drive to their pre-designated curbside pickup zone, remain in their vehicle, and text the store so an associate can bring their purchase to them. Retailers Offering Curbside Pickup.
Curbside Pick Up Instructions:
Park between designated curbside signs and remain in your car.
Call or text your store(s) and let them know your Zone # and vehicle make.
An associate will bring your purchase to the car to complete your transaction.
These Zone locations are available for curbside pickup:
Zone 1 – East Sailer North
Zone 2 – East Sailer South near Macy’s
Zone 3 – West Sailer
Zone 4 – North Block near Cinepolis
Zone 5 – South End West near Old Navy
Zone 6 – South End East near DSW & Barnes & Noble
Individual stores will open when each is ready to do so, and the list of open stores will be updated weekly on the Hillsdale website. In accordance with State Order, certain types of businesses will remain closed, including dine-in restaurants without outdoor dining facilities (except for take-out or curbside service), entertainment and group activity venues such as movie theaters and bowling, and nail salons.
For more information, visit www.hillsdale.com. Please stay healthy and safe!
Featuring best-in-class retailers such as LIFT Exercise San Mateo, Tin Pot Creamery, Blue Bottle Coffee, Bamboo Asia and ROAM Artisan Burgers, Bay Meadows’ Town Square is the ideal gathering place with more ground-floor retail, outdoor dining and pop-ups to come. Home to a stunning sculpture from internationally-renowned artist Jeppe Hein, the Town Square is the dynamic core of our Midurban village. The Town Square is the perfect place to relax outside for a beer or wine at Fieldwork Brewing Company’s Beer Garden after a day of shopping and entertainment at Hillsdale Center. Take a turn on the porch swings or challenge a friend to table-tennis in the outdoor ping-pong court. Join the Bay Meadows email list to stay on top of the latest.